1win Contacts: Customer Support Service in Malaysia

Here at 1Win Malaysia our main focus is on our customers ensuring they have a gaming experience. We understand that challenges may arise that need to be addressed to ensure a seamless gaming experience. Our dedicated customer support team is 24/7 with experienced managers ready to assist you. Whether you have questions about verifying your account or require assistance, with any issues our team is here to help whenever you need it.

Methods for Communication

1Win Malaysia offers options, for players to get help. Each selection has its unique characteristics and benefits.

Live Chat

The quickest way to receive assistance is by using the chat feature. You can find it on the website or mobile app. Simply click on the chat window located in the right corner to connect with a support representative. This method ensures responses and solutions, to any issues you may have.

Phone Line

If you like having conversations using the phone is a good choice. You can call 8(800)301 77 89 to speak with a support agent. They’ll inquire about the issue. Work on resolving it. Typically issues discussed over the phone are resolved in 5 minutes providing a fast and efficient solution.


Email support provides help although it may take a bit longer to receive a response. Malaysian users can send their inquiries or concerns to [email protected]. An assigned manager will respond within a hours offering detailed assistance and necessary guidance. This method proves beneficial, for handling issues that require explanations or supporting materials.

Each communication platform is designed to ensure that Malaysian players receive the support they need in a manner that suits their preferences and the intricacy of their questions.